FAQ’s

Opening Hours

Monday – 9am-5pm Tuesday – 9am-7pm
Wednesday/Thursday/Friday – 9am-7pm
Saturday – 9am-5pm

Please note: For sunbed use and appointments the Spa shop is open
30 minutes later and closes 30 minutes earlier than Spa opening hours.

Spa Etiquette

We ask that you always allow enough time for your experience, parking in Bewdley can be difficult, however please try not to arrive too early prior to your appointment, we no longer have a large waiting room.

Please note that as a courtesy to all our clients a prompt appointment schedule is adhered to, late appointments may not be honoured. Treatments begun late will still finish at the appointed time, so other guests are not inconvenienced.

Please take care of your valuables, as we cannot take liability for their loss. Throughout treatments, the body will be modestly covered at all times. Disposable underwear is available upon request.

At the end of your treatment you will have time to change and prepare yourself to rejoin the world, totally relaxed and at peace with your inner and outer being.

Please note that mobile phones must be switched off at all times within the day spa.

Cancellation Policy

Due to an ever increasing amount of on-the-day cancellations or no-shows it is unfortunate that after over a decade we will now have to charge our clients 100% if the 24 hour notice is not met. You will also be asked to pay a 50% deposit upon booking treatments over £20.

Gift Vouchers

Available to purchase online here or the phone or at the salon. All vouchers have 12 months to be redeemed. Vouchers will not be extended or accepted past the date.

Loyalty Points

We operate a fantastic loyalty points scheme.

Our Favourite Brands
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